FAQ's

Q: What is "Paintless Dent Repair"?

A:  "Paintless Dent Repair", commonly referred to as PDR, is the process of removing minor dents from vehicles without doing body or paintwork.

Q:  What are the typical types of dents that are fixable using the paintless dent repair method?

A:  The PDR process is effective for removing typical door dings, dents caused by shopping carts, and hail damage.

Q:  What are the advantages of PDR over other methods of repair?

A:  Your car's original paint remains intact, PDR is priced significantly lower than traditional repair methods, and most repairs are done within hours vs. days.

Q:  Are all PDR companies the same?

A:  All PDR companies use similar methods and tools, but the quality of repair is highly dependent on the technician's EXPERIENCE!

Q:  How much experience does On the "Mark" have?

A:  Mark (owner/technician) of On the "Mark" Paintless Dent Repair, Inc. has 31 years of experience in the PDR field.  He was one of the original technicians to begin PDR work in the Chicagoland area.

Q:  Can On the "Mark" repair dents in garage doors, aluminum siding, or appliances?

A:  No, the paintless dent repair process is specifically geared toward repairing vehicles and is not an effective means of repair on anything other than vehicles.

Q:  Where can I have my car repaired?

A:  Retail customers' repairs are often done at their house (within a reasonable distance).  Arrangements for alternate repair locations can be made upon request (i.e. local body shops, your place of work, etc.)

Q:  Are you licensed and insured?

A:  Yes.  On the "Mark" Paintless Dent Repair, Inc. is licensed by the State of Illinois and fully insured.

Q:  How can I get an estimate?

A:  Call On the "Mark" today at (847) 902-4741 for your free, no-obligation estimate.